№ 78
Linen/Metallic threads
This limited edition woven bracelet has been handwoven in my studio in the Yorkshire Dales. Woven with sustainable fibres such as organic cotton, silk, linen, wool, reclaimed/recycled yarn, and metallic threads.
Woven with a linen warp means they can be worn whilst bathing/swimming, but the colour may change over time. Too much heat and friction may cause any wool to felt, so it is worth bearing this in mind!
Sizing: Every bracelet has an easily adjustable square knot fastening.
Care Instructions: Gentle hand wash in cold water. Dry flat.
№78
Returns
We want you to be completely satisfied with your purchase. If you are not, you may return the item(s) under the following conditions:
- Eligibility: Items must be returned within 21 days of receipt.
- Condition: Returned items must be unused, in their original packaging, and in the same condition as received.
- Exclusions: Custom-made, personalised, or perishable items, including commissioned pieces, are not eligible for returns unless damaged or defective upon arrival.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.
- Non-Refundable Fees: Shipping costs and handling fees are non-refundable unless the return is due to our error (e.g., defective or incorrect items).
Exchanges
Exchanges are not applicable for commissioned or custom-made items. If you have any concerns about your commissioned piece, please contact us immediately so we can address any issues before production begins.
Process
To initiate a return or exchange:
- Contact us at isobellestothert@gmail.com with your order number and details of the issue.
- Ship your item(s) to: contact us for address.
Shipping
- Customers are responsible for paying return shipping costs unless the return is due to our error.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.
Contact Us
If you have any questions about our refund and return policy, please contact us at: isobellestothert@gmail.com
Shipping Information
We currently ship to the United Kingdom and select international destinations. Due to recent changes in shipping laws, we are unable to ship to the European Union (EU) at this time. We are actively monitoring the situation and will update our shipping policy as soon as we can resume shipping to the EU. We apologize for any inconvenience this may cause.